We’re a small team, so when you reach out, a real human will be on the other end! Please allow 24–48 hours for a response (Monday–Friday), with limited availability on weekends.

Before sending a message, here are a few quick tips that might save you some time:

Pattern Errors: Many of our patterns include an updated correction link on Page 3. Please double-check your pattern first, as that’s usually the quickest way to find the latest version.

Toad Circle Questions: If you’re a Toad Circle member, the fastest way to get support is directly in our Discord community. Head to the #support channel to ask your question—our team and community members are quick to help!

General Questions: For all other inquiries, be sure to review our FAQ page first. Most of the common questions are already answered there.

If you still need help, drop us a note below—we’re happy to hear from you!